If
you have to define “What is ROI?”, you would simply say - Net profit divided by
total investment. But it’s actually a lot more than this simple formula you
have known so far.
The calculation of ROI becomes much more complicated when you own
an online printing business. Your investment might encompass several costs like
printing costs, website maintenance cost, material sourcing, and product
designer tool (in case you deal in custom printed articles, machinery,
salaries, etc.)
The first thing to understand when calculating your ROI is your net profit.
Calculating your net profit can be a tough job and if you have a retail an e-store, only ‘Euclid’ could calculate your ROI.
However, today there’s no doubt that several software and apps may
help you, but you will still need to fix deciding parameters to calculate your
net profit.
Hence we have cracked down a simple formula to calculate the ROI
of your business.
Before you start calculating, you need to set benchmarks to
consider multiple aspects of your business.
Setting ROI for Your Printing Business
The first thing you need to calculate for ROI is the profit margin by
dividing your gross profits by total revenue.
Let’s say if you sell an article Y for $250, and the actual price of the article is $200, the gross profit will be:
$250-$200=$50
And your profit margin will be: $50/$200 = .25
Converting profit margin into percentage will give .25 x 100% = 25%
The final number should be your benchmark.
Your business can be successful if your investment in product Y can achieve
50% or more of this target.
Before setting your ROI benchmark, you need to consider the following
things also:
- Period of Break-Even
- Pricing and marketing
strategy for the break-even period
- Marketing budget and
strategy to achieve ROI goals.
Considering these things in your strategy will help you anticipate the course of your business.
Now, let’s understand the procedure for the actual ROI calculation for your
business.
Fill the number of orders you receive per day in a spreadsheet. Choose a
specific period for the calculation of ROI. This period can be anything ranging
from a year to a major milestone when you introduced big changes in your
business model.
Let’s assume you earlier used to run a simple fashion online retail store.
But now you have added a product designer tool to
offer your customers the freedom of customization. This is a big change as your
target audience changed, you added a new asset and a few additional vendors
like printers or designers, etc.
So, ideally, you need to calculate your return on investment for such
a major change.
For this scenario, take data for a particular period. After that, divide
the total number of orders by the total number of days.
This formula gives you the average number of orders per day. This number
will directly reflect whether your pricing strategy has succeeded or
failed.
Average Order Value
To calculate average order value, you need to divide the total revenue with
the number of orders.
This number will give you a better idea of your online marketing efforts
and will also help you evaluate the performance of your pricing
strategy.
You can set this metric as one of your KPIs to analyze your printing
business. You can evaluate your strategies and set future goals with this
KPI.
For instance, if you have decided to keep your AOV at $250, but in
real-time, it’s only $50, which means your products are not reaching your
targeted audience. They are possibly more acceptable among lower-income groups.
And accordingly, you can tweak your strategies and produce content
accordingly.
Once you are clear with the average order value, the next thing to
understand is the total number of orders.
Bifurcating the Average Number of Orders
(Going to get a bit more complicated)
This step includes bifurcating your average number of orders - those from
the recurring customers and the others from the new ones. For this data, go to
Google Analytics and note down the unique purchases against the total number of
purchases. Also, ensure you are analyzing data of a particular time period
only.
Calculate the ratio of new users to return users and consider the goal
conversion values against these metrics. After calculating the ratio, apply the
same to the average number of orders. This procedure will give you two
numbers.
- Number of orders per day
from new customers
- Number of orders per day
from old customers
With these two numbers, you can easily track and compare the ROI of your
traditional and online marketing efforts.
For instance, if your sales went up greatly in the last one month, try to
figure out what you did differently in your sales or marketing efforts for
that.
Post this, by dividing the cost of investment with the total number of
increased orders after you have implemented a particular strategy. This number
will give the cost per acquisition. Subtract the total cost of increased orders
from the total revenue
.
Let’s assume, your total cost of implementing an ABC strategy is $1000, and
in the last quarter, your orders went up by 100.
So, your cost per acquisition (CPA) will be 1000/100=$10
Now,
let’s subtract the total cost of extra orders from the total revenue of those
orders.
Your revenue from 250 customers totals $3000 including the extra
100 dollars. Revenue from an individual customer would be 3000/200 = $15.
So, total revenue from 200 customers would equal $3000 including
those extra 100 orders.
Revenue from an individual customer would be 3000/250 = $12.
Hence, the total revenue from your newly acquired 100 orders would
be 12X100 = $1200.
Profit = Total revenue - Total cost = $1200 - 1000 = $500
This is the way you can calculate the ROI on your marketing
approach and gauge the success or failure of your pricing strategy.
Conclusion
Calculating ROI is a tedious job
yet very valuable for analyzing your ROI on your combined marketing and sales
efforts for your business. So, just do some math and grow your business.
Original Source: https://www.linkedin.com/pulse/calculating-your-printing-business-roi-pratik-shah/